What is Identity Guard? Identity Guard is a proactive privacy and identity protection service created by Intersections Inc. We deliver premium solutions to help busy families and individuals take control of their personal and private information. As the need for information protection grows, we continue to provide comprehensive products that will enable consumers to react and help protect their personal information from evolving technological threats.
Once I enroll, how soon does coverage start? Your Identity Guard membership begins after you complete your enrollment.
How can I enroll my family members?If you’ve selected a family plan, you can invite up to 8 adult family members and unlimited children to enroll through an email. The added member is not charged for the membership because it is included in the cost of the primary member’s plan. To ensure the privacy of all accounts, you will not be able to see the personal information or access the account for other adult members enrolled in your plan. As a parent or guardian, the primary member can also add children (under the age of 18) to a family plan.
When will my first payment be taken? The $35 non-refundable enrollment fee plus your first month's premium is due at time of enrollment. Banking/Saving account – Please allow up to 3 business days. Credit/Debit Card - Will be taken immediately.
What should I expect to see on my Bank/Credit Card Statement for my premium payments? Insurance 8888593795 will appear on your statement as the charge for your premiums.
What phone number do I call for billing questions? For billing questions, call 1-888-859-3795.
How do I cancel my coverage? All cancellations require a 30 day notice via email to individualchanges@morganwhite.com or by fax to (601) 956-3795.
When will I receive a billing statement? Payments are automatically deducted from the credit card or bank account supplied to us at time of enrollment on the 18th of every month for the month ahead. We do not send out paper billing statements.
Will I receive a renewal notice? No. Once enrolled, the plan will continue unless you send a cancellation notice. All cancellations require a 30 day notice via email to Individualchanges@morganwhite.com or by fax to: (601) 956-3795.
We're here to help. Just submit a quote request form, and we can get started.
Request A Quote